If any of you have ever had a Stampin’ Up! product on back order, you know how they usually send the back-ordered product in a timely manner. That is one thing that I have always appreciated about Stampin’ Up!…their back-orders are shipped promptly!!
However, the company has recently alerted the demonstrators that the current back order situation may be longer than normal. This is due to three main factors.
First of all, since July 2014 there has been an ongoing labor dispute on the West Coast shipping ports. Up to 40% of US imports come through these West Coast ports and this labor dispute has created quite a back up, causing delays in product shipments.
Secondly, China is currently celebrating their New Year. During this time, Chinese companies shut down from February 19 through March 5. Consequently, any products that go on back-order during this time will be delayed until the factories again begin production.
Third, there has been higher than anticipated demand for some of the Stampin’ Up! accessories in the new Occasions catalog, depleting the inventory more quickly than expected. This is a GOOD thing…it means we all love the products that Stampin’ Up! is offering. However, it also means that the inventory is depleted sooner than planned, leading to a back order situation.
Normally, when a product is on back order, Stampin’ Up! allows it to be ordered and the product is shipped when available. Because of the factors I described above, filling back-orders may be a longer process. So, Stampin’ Up! has decided that beginning Monday, February 23 (and until the factors described above improve), they will turn off the ability to order accessory supplies that are temporarily unavailable instead of letting them go on backorder. It is their hope that this will help to avoid frustration over long back-order delays.
I wanted to give this information to you to keep you informed. Here are the items on back-order as of Thursday, February 19 (with anticipated delivery dates):
131162: Brights Collection Classic Stampin’ Ink Refills–February 23
138634: Best Year Ever Accessory Pack (Sale-A-Bration)–February 27
130999: Old Olive Assortment Stampin’ Blendabilities Markers–February 28
130997: Pumpkin Pie Assortment Stampin’ Blendabilities Markers–February 28
130998: Daffodil Delight Assortment Stampin’ Blendabilities Markers–February 28
130995: Cherry Cobbler Assortment Stampin’ Blendabilities Markers–February 28
131262: Regals Stampin’ Write Markers–March 2
137950: The Perpetual Birthday Calendar Project Kit–March 13
137951: So You Simply Created Kit–March 13
126199: Stampin’ Pierce Mat–March 20
Quite often the delivery dates are worse case scenario. I know that this may be a frustrating situation for you. I know it’s not one that I’m excited about, but KNOW that Stampin’ Up! will do their BEST to make the products available to its customers as soon as possible. I hope that this explanation helps you to understand a bit of the situation.